Inside the Outsourcing World o India - by Karen Krebsbach
Lured by the bench strength of India's technology shops, financial firms such as Goldman Sachs, ING and Fidelity are eyeing new areas of interest in offshoring. With the industry's value expected to hit $64 billion by 2012, how long will it be before India addresses its crumbling infrastructure? Of course, with firms like Infosys successfully creating small oases of functionality in an environment of dysfunctionality, why should anything have to change?
Infosys Technologies' 77-acre headquarters of provocative architecture, pristine roadways and manicured lawns is an oasis of efficiency and order in this nation of inefficiency and disorder, a potent symbol of how the offshoring explosion has gripped Bangalore, a city of six million known as India's Silicon Valley. Some 15,000 employees-the average age is 26-commute the campus on communal bicycles or golf carts, spending off-work hours at the company's swimming pool, gyms, food courts, bookstore, miniature-golf course and bowling alley. The firm's global reputation draws 1.4 million applications a year, and employees joke that it's easier to get into Harvard Business School than Infosys.
Founded in 1981 by seven friends with $1,000 in startup capital, Infosys is now worth $23 billion, the globe's second-largest outsourcer after Tata Consultancy Services. Revenue skyrocketed 41 percent between fiscal 2002 and 2006, to $2.15 billion-solely from organic growth.
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