Airline Industry: A free EU smartphone App to know your rights in Europe after flight disruptions and other mishaps

Even though some of us sometimes view the European Commission  as a slumbering giant, spending years to make decisions and implement policy – that is not always true, at least when it comes to travel industry issues.

Passengers stranded at airports or awaiting missing luggage may now use a smartphone application to check their rights immediately on the spot.

The European Commission has launched an application for smartphones which covers air and rail transport and works on four mobile platforms: Apple iPhone and iPad, Google Android, RIM Blackberry and Microsoft Windows Phone 7. The app is available in 22 EU languages. It currently covers air and rail transport to be extended to bus / coach and marine travel soon when these rights come into force.

European Commission Vice President Siim Kallas, responsible for Transport said: "How many of us have stood in an airport and felt the frustration of people telling you that you have no rights when you know you have! With this application millions of travelers can have easy access to the right information about their passenger rights when they most need it, when unexpected situations arise." 

Smart phone users can scan the QR code (left) to access the download pages directly from their smartphone or  click here.:  

EU-Digest